SHIBA stands for Senior Health Insurance Benefits Advisors
SHIBA is the Idaho SHIP (State Health Insurance Program).

Our program is state and federally funded and offers free Medicare counseling to Medicare beneficiaries, their families, other agencies, and businesses seeking information. We provide education about Medicare and how to avoid scams and fraud related to Medicare as well as offering counseling to assist beneficiaries to identify appropriate Medicare plans, including Medicare Supplement plans (also known as Medigap plans), Medicare Advantage plans, and Prescription Drug plans (Part D). We help resolve problems associated with billing issues, plan enrollments, or other issues; and we assist beneficiaries to apply for assistance programs such as Extra Help and the Medicare Savings Program.

We work closely with other agencies and programs such as the Idaho Commission on Aging, Senior Medicare Patrol (SMP), Area Agencies on Aging, provider organizations, and others in order to help Medicare beneficiaries understand their Medicare coverage and Medicare-related programs and services
SHIBA has offices in Coeur d'Alene, Boise, Twin Falls, and Pocatello and counseling sites located throughout the State.

Please visit our website at http://www.doi.idaho.gov/shiba/shibahealth.aspx.

You may contact us by phone at 1-800-247-4422 or by fax at 208-334-4389.

Mailing Address:
P.O. Box 83720
Boise, ID 83720-0043

Physical Address:
700 West State St, Third Floor
Boise, ID 83720